LEFAY CARE
For a safe wellness holiday

Dear Guests,

We are pleased to announce the introduction of “Lefay Care”, created in collaboration with the Lefay SPA Scientific Committee following the guidelines issued by the World Health Organisation as well as national and local authority recommendations. This protocol provides responsible measures to stop the spread of COVID-19, whilst continuing to offer a comforting and enjoyable experience for our Guests. This programme completes our operational standards certified ISO9001and ISO14001 by TÜV, which are constantly under audits.

GBAC Star Facility

In addition to this, our Resorts are accredited GBAC Global Biorisk Advisory Council (a division of ISSA, the worldwide cleaning industry association): a programme verifying the implementation the most stringent protocols for cleaning, disinfection and infectious disease prevention in its facility/facilities.

BROAD SPECTRUM SANITISATION

Thanks to our state-of-the art technology systems, the sanitisation of all areas is carried out through an innovative process using the automatic immission of active substances with a broad-spectrum effect on viruses and bacteria.
All equipment for Guests use is constantly sanitised, as well as all vehicles for transfer services. In the Resorts hand sanitisers, masks and disposable gloves will be always at your disposal.

NATURAL LOCATIONS AND WIDE SPACES

Our Resorts are located within great natural settings: in Northern Lake Garda Park and Adamello Brenta Natural Park, where you can enjoy a wide range of open-air activities.

In addition, the wide-ranging spaces that characterise our Resorts (featuring rooms from 50 sq m and spas from 4,300 sq m) guarantee an even more exclusive experience, providing the conditions for a natural and effortless social distancing.

BARS AND RESTAURANTS

The tables will be laid out to guarantee wide personal space. Menus will be downloadable on your mobile through a QR Code. In addition, room service menus have been expanded to allow you to enjoy your meal in the privacy of your Suite.

LEFAY SPA

To avoid any possible gatherings within the communal SPA areas (Pools, Saunas, Relax and Fitness Areas) and during group sessions, access is limited to a reduced number of Guests.

All therapists wear personal protective equipment. Every treatment room is fully sanitised after each treatment.

STAFF

Our Employees and all people who access our Resorts’ areas (e.g. Contractor Personnel, Suppliers, Consultants, Trainers) are provided with COVID-19 Green Certificate, undergo daily temperature measurements and wear the required personal protective equipment. Each member participated to specific training sessions related to the new health measures to guarantee an updated specific knowledge for Guests and colleagues.

Due to changing of national and regional laws, some services might temporarily be not available or limited.